In general

• Arrivals from 2 to 8 pm or according to previous arrangement. Registration is done on the basis of a passport, identity card or driving license.
• Check-out is at 11 am latest or by arrangement.
• Breakfast is served in the dining room from 8 to 9:30 am. If anyone wishes to have breakfast at an earlier or later time, they must notify us in advance.
• During high-season, dinner is served from 7 to 8 pm; outside of high-season, it is served according to agreement. If you have not reserved half-board, you must order supper in advance.
• We are open until 10 pm in the evenings, so as not to disturb our guests' sleep.

Reservations and cancellations

• Reservation must be in written form (e-mail, regular mail, fax).
• Reservations are confirmed after the payment of a deposit (30 % of total price).
• We reserve the right to cancel reservations, if the advance payment was not made within the agreed upon time.
• The guest has the right to a refund of the reservation through cancellation in writing:
• 70 % up to 30 days before arrival,
• 30 % 29 – 16 days before arrival,
• 15 days before arrival the reservation is no longer refundable.
• In the event of an early departure, the full reservation amount shall still be charged.